
How many artworks can I submit?
If you have a “Basic” plan, you can submit 3 artworks. If you have a “Pro” plan, there are no limits on the number of artworks you can submit.
What data do I need to provide for each artwork?
For each submission, you must fill in all the required fields marked with an asterisk “*”, such as the price, dimensions, etc. We also recommend including optional data, like technique and the year of the artwork. An artwork with complete information appears more professional and appealing for sale.
How many images can I submit for each artwork?
You must submit at least one image, which will be the main one on the “Shop” page. We strongly recommend also submitting 3 optional images. For example, you can include an additional image of the artwork from another angle, a detail shot, and an image of the artwork in context. Images displayed in stylish interiors tend to sell better, as they help convey the dimensions and visual impact that the artworks might have.
What are the optimal specifications for the images?
Images should have a resolution of 72 dpi, be in JPEG or PNG format, and not exceed 2 MB in size. Uploading images that are too large or have resolutions above 72 dpi is unnecessary, as the system automatically resizes images for optimal web viewing.
Do the submitted artworks need to be approved before publication?
No. The artist’s production selection has already been approved during registration, so submitted artworks will be published in real-time in our Shop. The Moho Gallery team reserves the right to remove offensive, violent images, or those with poor resolution.
What artworks can be sold?
You can sell any type of artwork, whether they are originals, prints, or multiples, as long as they are your property and created by you.
What are the gallery’s fees in case of a sale?
Our commission is 20% on each sale. The commission will be deducted from the final sale price before payment is made to the artist.
What price should I set for better sales?
Set a price that is appropriate to the market value of your artworks, considering adding the 20% sales commission. Prices that are too high can discourage buyers, while prices that are too low can negatively impact the artist’s growth and career. If you have doubts about the pricing of your artworks or have specific questions, please contact us.
Do I need to include VAT in the sale price?
For artists residing outside Italy, VAT should not be added to the sale price. For Italian artists, the sale price should include VAT only if the artist has a VAT number as an artist or similar. If the Italian artist has a VAT number but it is not related to art sales, VAT should not be added to the sale price, as it is considered an occasional sale.
Who manages the buying and selling?
Our sales office will handle negotiations, sales documents, and the collection and shipping of the artwork. Besides preparing the sold artwork for shipping, you won’t need to do anything else.
When will I be paid for a sold artwork?
Payment will be made to you within 24 to 48 hours after our couriers pick up the artwork.
How will I be paid for a sold artwork?
You can choose to receive payment via bank transfer or through a PayPal account.
What documents do I need to prepare if I sell an artwork?
If selling artworks is part of your main occupation and you have a VAT number, you will need to send us the sales invoice. If selling artworks is not your main activity but occasional and you do not have a VAT number, you will need to send us a simple sales document. In both cases, once the sale is completed, we will send you templates of the documents to fill out with our header already included.
When will I be notified of the sale of my artwork?
We will contact you as soon as the buyer has made their payment. Don’t worry, we will personally follow all stages of the sale and transport and provide assistance and direct contact.
Who pays for the shipping costs?
The shipping costs are covered by us. We will arrange for the artwork to be collected directly from your home by a trusted transporter.
How should I package the artworks?
From the moment your artwork is picked up from your home, you will no longer be responsible for any damage to the artwork. Therefore, we ask you to pack the artwork very carefully, using materials such as bubble wrap, sturdy cardboard, or wooden crates to best protect the artworks during transport. In the case of fragile artworks with glass or other delicate materials, please notify us before shipping.
Where should I send the artworks?
Before the pickup, we will send you the label to attach to the package. The label will already contain all the necessary data for shipping. Before being sent to the final customer, the artworks will be taken to our offices for a general inspection.
How long do I have to ship the artworks after the sale?
After receiving confirmation of the sale of the artwork, you will have 5 to 7 days to prepare the artwork for pickup.
What happens if the artwork is damaged during shipping?
The shipments of the artworks we organize are insured for their sale value. In case of damage to the artworks during transport, we will personally handle all refund procedures.
Can I cancel the sale of an artwork after it has been sold?
Yes, but only before the pickup of the artwork. Additionally, this damages our work and the relationship with our collectors. Therefore, please promptly remove any artworks that are no longer available for sale from your account.
Can I sell artworks created by other artists?
No, you can only sell artworks created by yourself or for which you have selling rights.
What should I do if an artwork does not sell?
You can modify the price, improve the images, or replace it with another one. We recommend keeping the artworks available in our “Shop“, as it is not uncommon for artworks to sell many months after being published online.
Are there suggestions for improving the sales of artworks?
Present high-quality artworks, use detailed descriptions, and invest in professional photography.
